At Accessorybazaar, operated by Clearpath Solutions Private Limited, we want your shopping experience to be simple, worry-free, and enjoyable. This policy explains how you can return items and receive refunds if needed.
In this policy, “we,” “our,” and “us” refer to Clearpath Solutions Private Limited, while “you” refers to our valued customers. By placing an order with us, you agree to the terms outlined here.
We want you to be happy with your purchase. To be eligible for a return:
Items that have been worn, washed, altered, or damaged after delivery cannot be returned. Returns that do not meet these conditions may be declined.
We keep the return process straightforward:
Step 1: Submit a Request
Email us at clearpathsolutionspvtltd@gmail.com with your Order ID and the reason for your return. Providing clear details helps us process your request quickly.
Step 2: Share Photos
If the return is due to a damaged, defective, or incorrect item, include clear photos showing the issue. This allows us to verify the problem and speed up the process.
Step 3: Follow Return Instructions
Once approved, we will send instructions on how to return the item safely. Returns not following these instructions may be rejected.
After we receive your returned item, we will inspect it to ensure it meets our return criteria. You will be notified whether your refund is approved or declined.
If approved, the refund will be issued to your original payment method within 5–7 business days. A confirmation email will be sent once the refund is completed.
In some cases, an item may partially meet the return criteria, for example:
In such cases, we may issue a partial refund based on the condition of the returned item.
If you receive an item that is damaged, defective, or not what you ordered, please notify us within 48 hours of delivery. Include clear photos or videos so we can assess the situation and provide a quick solution, such as a replacement or a refund.
If you have questions or need help with returns and refunds, our support team is ready to assist you. Contact us at clearpathsolutionspvtltd@gmail.com, and we will make sure your experience is smooth and hassle-free.